When students click the same icon they will see the rubric attached to the assignment. When a teacher clicks the rubric icon it opens the rubric editor and shows the first rubric in their library. When a teacher clicks rubric icon on the assignment submission page to preview rubric, it shows a different rubric to the one they attached. This can be identified by seeing if the students review submission date was the same as due date. There is an issue with PeerMark that if a student starts a review but does not submit it before the due date they will appear as 'submitted' after due date, but this is not reflected in the downloadable spreadsheet of scaled responses, as attempt was never officially submitted.Therefore the number of submission in the spreadsheet will not reflect the number displayed in PeerMark. Clicking on Edit Settings for the assignment and clicking Refresh all Grades from Turnitin should sync them. This occurs when the Turnitin assignment in Moodle does not syncronise with the Turnitin database.

Sometimes marks in the assignment don't transfer into the gradebook We recommend that such documents are saved in a different format If students have tried to submit created via Google Docs, then we will not be able to generate a report. Please also note, we do not accept documents that have been created via Google Docs. This may allow the report to be generated.

We would advise that the students access the check for issue area within Microsoft Word, inspect the document and look for any custom XLM errors and then click on the 'remove' button to see if this removes the areas and tries submitting the work again. This means that some submissions that have been made will not be able to generate an originality percentage and may show as pending as we are unable to extract the text to generate a report. 'As discussed, this assignment is set to allow any file type. Open and save the file from Windows desktop Office software. Those documents saved as PDF before submission seem to work.' Re-saving the document in normal 'desktop' Word will also fix this issue. The following advice has been circulated via the HELF (JISC Heads of E-Learning Forum) Turnitin mailing list, 'We have confirmed that one cause of failed/corrupted submissions is the result of students submitting Word dcuments created using Word Online (Office 365). docx created in Office 365 files does not always submit to Turnitin. If you set restrict to students with a certain email, it is also necessary to add the tutor/ course administrator email. When setting the restrict access criteria for a Turnitin assignment to user based restrictions, it treats tutor and course administrators like students.

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